OFFICE OF STUDENT SERVICES
WELCOME TO OFFICE OF STUDENT SUPPORT
The student support of office of Paradigm is your first point of contact for all your questions and supports you may need throughout your stay with your University. Our office is always ready and available to serve you day, night and over the weekends. It is just like one of your friends house where you can give a surprise visit and returned back with smile.
We have a team of IT specialists and phone operators to answer all your calls and immediately responds to all your emails right on the spot. Whether you have technical difficulties with one of our applications, have administrative issues like payments, registration, grades, transcripts, or communication difficulty with one of your professors, we are here for you. The Only thing you need to do is just let us know your concerns. You can either give us a phone call or drop us a line with your email. The rest is our job.
As soon as we have received your request, we will immediately create a job ticket to make sure your request has been addressed satisfactorily. Then, we will resolve your issues according to their level of emergency. If you case is urgent, we will resolve it on the spot. If it is something that needs investigation or decision by another body of the College such as our professors or higher management body we will refer it to the concerned office and notify you with you email about the progress of request and its final resolution.
For your convenience, we recommend the following procedures to be followed in order to get your cases resolved as quickly as possible.
1. We have displayed six categories of cases students usually have difficulty. First check if your case is one of them. If you are sure about the category of your case, just click the the button below it , complete the online form and send us.
2. If you are not sure about your categories, or your question is not listed in one of the boxes below, go to the last section of this web page and search the solution for your case with one of the Frequently Asked Questions and its potential solutions.
3. If you do not find a resolution for your cases in the above two steps, feel free to call us or click here to notify us with the Request Information Form or email us at: support@paradigm.edu.et
TECHNICAL SUPPORT
As an online College, our website is everything for you. You will get every information which will help you succeed in your studies. Our website is not just a website, but in integration of different web applications designed to help the university execute its academic and administrative functions. Some of the technologies we are using may be completely new for you. Thus, to make sure all students are using all the technologies the College has deployed, we give technical orientation for all new students on how to use the technologies and continuously update users as we update our technologies. Some of the most important applications and technologies which are integrated with our website are the following.
1. Moodle Learning Management System
2. Branna Library Management System
3. QDPM Project Management System
4. Opensis Educational Management System
5. Invoice Ninja Financial Application
If you have any questions or technical problems including but not limited to request access, forget password, service Unavailable error, email account request , we have a dedicated team to answer your questions via our email and Phone number. Contact us with the following email: support@paradigm.edu.et
Remember:
If you have any questions, select the appropriate online form and send us your requests electronically in seconds. We are always online to respond to your requests in a timely manner.
PROGRAM ADVISING
Prior to registration, all prospect students have a right to get detailed information on the requirements, class start dates and payment schedule for the department you would show interest via our online information request form. Just click here to request any information and secure your free admission counseling.
At Paradigm College, we assign a well experienced and dedicated admission counselor to analyze your situation and recommends you with the most appropriate discipline for you to join. You can also get Admission requirements from your department website page; and payment information for individual qualifications by clicking here.
Even after you start study, you will be assigned personal counselor you your department for all your academic needs.
If you have any problems with your academic engagement, please feel free to contact us at: support@paradigm.edu.et
Remember:
If you have any questions, select the appropriate online form and send us your requests electronically in seconds. We are always online to respond to your requests in a timely manner.
STUDENT ASSOCIATION
We support and encourage our students are to organize themselves in student association. As an internet community, we have a social media account specially created to network our students. The following are the links to various students social media accounts and contact addresses.
Students Association
Website Address:
Email:
Phone:
You-tube:
Facebook:
Tweeter:
Instagram:
Remember:
If you have any questions, select the appropriate online form and send us your requests electronically in seconds. We are always online to respond to your requests in a timely manner.
ALUMNI
An alumnus or an alumna of a Paradigm College is a former student who has either attended or graduated in some fashion from the institution. We are working towards the establishment of special office for alumni. Please come back to this page later to check out the progress of the alumni Association.
Remember:
If you have any questions, select the appropriate online form and send us your requests electronically in seconds. We are always online to respond to your requests in a timely manner.
STUDENT SUPPORT CATEGORIES
The Admission requirement to undergraduate programs is as per guideline of the Ethiopian MoE. However, if you have special circumstances or are not sure about the guidelines, feel free to contact our admission counselor.
Application is the first step towards your degree program. Please click here to apply for your degree. Upon completion you will receive email and get in-touch with one of our professional counselors to discuss about the next steps.
Making a payment is the last step in your admission process. If you are NEW applicant or a student with outstanding payment due, please click here to make your payment. Making payment means you are admitted to the program; and you are now a student.
If you are a student admitted a a undergraduate or graduate program you can access the students’ portal where you can see, download or print your list of semester courses, course grades, Transcripts and control your academic profile
Classroom is the online learning platform of the University. In classroom, you will get your registered courses, video and power-point Lessons, quizzes, Forum discussions, Assignment submissions, proctored and non-proctored exams as well as your Course results and Grades.
The academic calendar of the University is the most important document that can tell you the exact dates and events that would take place through out the calendar year.
Dear students,
welcome to Paradigm College! I am glad to have you on-board. We are here to walk you every step through your graduation. as soon as you submit your application or request info form, we will assign you a dedicated admission officer to help you choose the right department that fits to your interest and ability; and introduce you with our state of the art educational technology platform to succeed in your academic goal.